Account

In the header menu click Account details, enter new email address and save changes.

In the header menu click Lost password, enter your email to reset password.

  • Please wait the mail 10 min
  • Please check a spam your email-box
  • If you did not receive the mail, please repeat the password reset procedure
  • If the second attempt to reset the password was unsuccessful, please send a mail to us support@skillsshine.com

Please write your previous email and new email to support@skillsshine.com

In the header menu click Orders.

You need be logged learning platform page. Click name/picture of the course.

In the header menu click Downloads and click button to download every eBook.

Purchase

We accept Visa and MasterCard, Apple Pay and Google Pay. If you feel problem with card payment, we are always ready to prepare an invoice for you for payment directly to the business bank account. Please write to us support@skillsshine.com

For international payments, banks may charge an additional fee for currency exchange. This fee depends on the bank and also on the type of card. The commission is 0-6% of the payment amount. Currently, SKILLS SHINE and entrepreneur Eleonora Orsini has a business registration in Ukraine, so payments are converted into the Ukrainian currency hryvnia.

You can find out the exact percentage of the commission on your card for international payments from your bank. If there are future changes to the business registration, we will announce it on the product pages and in this section.

Incorrect 3D secure code: When paying by card, there will be a standard procedure from your bank with 3DS, you should receive an SMS with a code. If the code is entered incorrectly, your bank rejects the payment.

Online payment limit: Each card has a daily/monthly limit for online payments. If your limit is exceeded, your payment will not be successful and you will not always see a message about this reason. Solution: Checking the online payment limit is the first step to be taken in the event of an unsuccessful payment in any online store. You can check and raise the limit in your bank App account or call your bank manager for help.

Blocking by bank: The security of your account is a priority for the bank, and in any unusual situation, the bank can block payment. If you live in the USA and pay for the first time in our store, which is registered in Ukraine, the payment may be blocked. Solution: This is quickly resolved with one call to your bank manager. Provide the bank manager with information about where and for what you want to make the payment and thank them for protecting your account.

Technical troubles: Technical difficulties on the part of your bank and our payment system. Wait an hour and use the PAY button in Orders section to make a payment.

No worries, write to support@skillsshine.com to change the measure system.

Brand

SKILLS SHINE® is an official trademark. The brand philosophy is hidden in the name, this is learning to empower the technical skills in fashion design. Our courses is suitable for clothes designers, tailors and self-taught seamstresses. New skills open up new opportunities in life and bring pleasure. Learn and shine brighter! Instagram @skillsshine

On the learning platform skillsshine.courses we desire to create a place of strength and inspiration for you. The goal was a beautiful and comfortable space for online learning.

The author of every product of SKILLS SHINE® is Ela Orsini—professional tailor and pattern maker with 100.000+ hours practical experience in woman’s custom made clothes.

Privacy

Please note that all emails from our brand have the domains skillshine.com and skillshine.courses in the address. We do not use gmail, iCloud, yahoo and etc.

We use your personal data only for legitimate purposes to service the process of your orders and the process of serving you on our websites skillsshine.com and skillsshine.courses

Your personal data is stored in our system while you are served on our sites. Your customer account and student account with all personal data are deleted at your request or automatically after 2 years since the last your activity. We don’t sell your personal data.